Frequently Asked Questions

Alpex Funds is an online investment platform that provides access to structured investment offers through a secure account environment.

Begin by reviewing the available offers, then create your account and continue to the funding steps through the platform.

You can review company documents and legal reference materials on the Legal Information page.

Risk information is available on the Risk Disclosure page. We recommend reviewing it before taking any further step.

Use the Create Account page to register, then sign in to your client area and review the available sections before funding your account.

Full step-by-step guidance is available on the How to Invest page.

Alpex Funds charges clients absolutely no fees for any transactions on the platform's website.

Account funding is completed in cryptocurrency through the platform funding process.

Yes. You may use an instant exchange service or a cryptocurrency exchange before adding funds to your account.

The minimum funding amount starts from $20, depending on the selected offer.

Go to the Add Funds section, select the offer you want to fund, choose the preferred cryptocurrency, copy the displayed wallet address, and complete the transfer from your wallet.

Funds are credited after the transfer is confirmed on the relevant blockchain network.

Timing depends on network confirmation and the transfer method used. Blockchain transfers may take longer during periods of higher network activity.

Yes. Additional funding may be completed through the same account funding process, subject to the available offers and platform rules.

Submit the request through your account area by following the withdrawal instructions available in the platform interface.

No. Withdrawal requests are processed manually.

No. Withdrawals are handled on business days only.

Estimated processing time is 24 business hours (3 business days). Requests are processed on business days.

Yes. Minimum withdrawal amounts may vary by currency:
Bitcoin, Ethereum - $20,
Tether TRC20, Litecoin - $10,
BNB, , Doge, Dash - $5,
Tron, Tether BEP20 - $1

Once approved and processed, funds are sent according to the selected currency and network conditions.

A Introducer Fees is a system in which users receive rewards for attracting new clients through their recommendations.

All registered users are enrolled in the Introducer Fees program. Once your invited new client clicks your individual invite link, registers, and invests, you will automatically begin receiving Introducer Fees for his each funding.

Alpex Funds has a three-level fee Introducer Fees. Reward Structure:
Level 1 - 10%
Level 2 - 4%
Level 3 - 2%

No funding is required. Start earning commissions by sharing your individual invite link - you'll earn when your clients or members register and invest.

Unfortunately, no, you cannot, it is considered as cheating. The main purpose of our Introducer Fees Program is to draw more traffic to our website and build membership.

For practical guidance, investment help, and information about an investment account, start with the How to Invest page. For legal reference, use the Legal Information page. For risk-related information, use the Risk Disclosure page.

First review the How to Invest page. If the issue remains unresolved, contact support.

Always confirm the wallet address, the selected network if applicable, and the selected offer before completing any transfer.

Yes. You can review the offers, legal information, and risk information before creating an account or proceeding with funding.